This Privacy Policy outlines how your Personal Data is collected, used, and shared when you visit www.eclecticsoulexpressions.com (the “Site”) or make a purchase.

WHAT PERSONAL DATA WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including data about your web browser, IP address, time zone, and certain cookies installed on your device. As you browse the Site, we also gather data about the individual web pages or products that you view, the websites or search terms that brought you to the Site, and information about your interaction with the Site. We refer to this automatically collected data as “Device Data.”

We collect Device Data using the following technologies:
– “Cookies” are data files placed on your device or computer, often containing an anonymous unique identifier. For more information about cookies and how to disable them, please visit: http://www.allaboutcookies.org.
– “Log files” track actions on the Site and collect data including your IP address, browser type, internet service provider, pages referred to the Site, and pages the Site directs you to, along with date and time stamps.
– “Web beacons,” “tags,” and “pixels” are electronic files used to record data about your use of the Site.

When you make a purchase or attempt to do so on the Site, we collect certain information from you, including your name, billing address, shipping address, payment details (including credit card numbers), email address, and phone number. We refer to this information as “Order Data.”

When we mention “Personal Data” in this Privacy Policy, we are referring to both Device Data and Order Data.

HOW WE USE YOUR PERSONAL DATA
We generally use the Order Data we collect to fulfill orders placed on the Site (including processing your payment information, preparing for shipment, and providing invoices and/or order confirmations). Additionally, we use this Order Data to:

– Communicate with you.
– Verify orders for potential risks or fraud.
– Send you information and advertisements about our products or services based on your indicated preferences.

We use the collected Device Data, especially your IP address, for risk and fraud assessment and, more broadly, to enhance and optimize our Site (such as generating insights into how our customers navigate the Site and evaluating the success of our marketing and advertising campaigns).

TO WHOM WE DISCLOSE YOUR PERSONAL DATA
We disclose your Personal Data to third parties that assist us in using your Personal Data as described above. For instance, we use Shopify to manage our online store. You can learn about how Shopify handles your Personal Data at https://www.shopify.nl/juridisch/privacy. Additionally, we use Google Analytics to understand how our customers use the Site. You can find more information about how Google uses your Personal Data at https://policies.google.com/privacy?hl=nl. You can also opt out of using Google Analytics on the page https://tools.google.com/dlpage/gaoptout.

We may also disclose your Personal Data to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other valid information request that we receive, or protect our rights in other ways.

As mentioned above, we use your Personal Data to send you targeted advertisements or marketing messages that may align with your interests. For more information on how targeted advertisements work, please visit the Network Advertising Initiative (“NAI”) information page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertisements via:
FACEBOOK – https://www.facebook.com/settings/?tab=ads
GOOGLE – https://www.google.com/settings/ads/anonymous
BING – https://account.microsoft.com/privacy/ad-settings/

You can also opt out of some of these services through the Digital Advertising Alliance’s opt-out pages: http://optout.aboutads.info/.

DO NOT TRACK
A “Do Not Track” signal from your browser does not change how we collect and use data.

YOUR RIGHTS
If you reside in Europe, you have the right to access the Personal Data we hold about you and request that your Personal Data be rectified, updated, or deleted. If you wish to exercise these rights, you can contact us using the contact information provided below.

If you reside in the EU, please note that we process your Personal Data for the performance of contracts we have with you (e.g., when you place an order through the website) or for the protection of our legitimate interests listed above. Please be aware that your Personal Data may be transferred to countries outside of Europe, including Canada and the United States.

RETENTION PERIODS
When you place an order through the Site, we retain your Order Data until you request us to delete this information.

CHANGES
This Privacy Policy may be updated from time to time, for example, due to changes in our data practices, other operational reasons, or as required by law or regulations.

CONTACT US
If you would like to learn more about our privacy practices, have questions, or wish to file a complaint, you can send an email to sylvia@eclecticsoul.nl.